Principle 6

Feedback should be kind, clear, and timely

Feedback should be kind, clear, and timely.

Feedback is part of respect.

If we never tell people what needs to change, we leave them guessing.

Good feedback should be close to the event.

It should name the behavior, the impact, and the next step.

Feedback pattern

Use this simple pattern:

Here is what happened.
Here is why it matters.
Here is what needs to change.
Here is how I can help.

Example

The report was sent two days late. That matters because leadership did not see the blocked items before the Friday meeting. Next week, please send a yellow status by Wednesday if the report may be late. If data is missing, tell me by Wednesday noon so I can help get it.

This is direct, but not cruel.