Start here
COST is easiest to learn through action. Read just enough to understand the intent, then try one behavior in real work this week.
The shortest useful path
- 1
Read the short version
Get the whole idea in one pass: clarity, ownership, systems, trust, and the three behaviors that matter first.
Read the short version - 2
Use the status words
Start making risk visible with green, yellow, red, and blocked. The words are simple enough to use in the next meeting.
Learn the status words - 3
Fill one template
Pick the form that matches the work in front of you. Nothing is uploaded; the templates run in your browser.
Choose a template
Choose your role
Senior leaders
Set the operating rhythm
Commit publicly, prepare for hard moments, and make the program safe to use.
StartManagers
Change one weekly habit
End meetings with owner, next step, and date. Report risk plainly.
StartFacilitators
Run the sessions
Use real work, keep teaching short, and leave each session with output.
StartJust need a tool
Open the templates
Use outcome briefs, escalation notes, status updates, and look-backs immediately.
StartTry this in the next meeting
Before the meeting ends, ask: Who owns this? What is the next step? When will we check in?
If the answer is unclear, the work is not assigned yet.