Use these notes when teaching the guide.
- Keep it simple.
- Use real examples, but do not name or shame people.
- Ask people to speak in plain words.
- Do not turn the guide into a lecture.
- Do not ask people to memorize book terms.
- Make each session end with one real change.
Good questions to ask the room
- Where do we have the most confusion right now?
- Where do problems show up too late?
- Which work has too many helpers and no clear owner?
- Where do people need a safer way to raise risk?
- What is one process we can make clearer this month?