This is the solo version of the program. If you are running COST with a team in the room, use the six-session training plan instead — same ideas, built for a facilitator.
0 of 9 complete
- 1 What COST is What are we actually trying to build together?
- 2 Start with the end What are we trying to make true?
- 3 One clear owner Who is moving this forward, and can they actually act?
- 4 Tell the truth early Can people here raise a problem before it becomes a crisis?
- 5 Fix the system, not the person Is this a person problem or a system problem?
- 6 Feedback that lands Am I leaving people to guess, or telling them clearly and early?
- 7 Strategy means choosing What matters most right now, and what are we willing to delay?
- 8 Review and learn After the work, what did we actually learn — and what will change?
- 9 The three behaviors If I only changed three things on Monday, what would they be?