Principle 1
Leadership is service to the work and the people
Leadership is service to the work and the people.
Leadership is not about status.
A leader should help the team do better work.
That means the leader should:
- make goals clear
- help set priorities
- remove blockers
- protect the truth
- coach people
- improve the process
- make decisions when needed
A leader should not create confusion and then blame people for being confused.
Example
A manager asks a team member to “clean up the report.”
That is not clear.
A better request is:
Please update the report so leadership can see open orders, blocked orders, and orders at risk by Friday at noon. Use green, yellow, red, and blocked status. Let me know by Wednesday if any data is missing.
That gives the person a goal, a due date, a format, and a point to raise risk.