Session 2: Start with the end

Length: 45 to 60 minutes.
Format: short teach, real-work exercise, written output.

What we will teach

• Outcome versus task.
• Definition of done.
• Clear goals.
• Tradeoffs — what are we choosing not to do?

Exercise

Pick one project that is currently vague. Rewrite it as a clear outcome using the format:

We will improve [thing] so that [result]. We will know it worked when [measure].

Output

One completed Outcome Brief for a real project the team is starting.

Facilitator notes

• Avoid abstract examples. Use a real, current project.
• If the team gets stuck on the measure, that is a signal that the goal is still vague. Sit with it.